Cover of Never Split the Difference by Chris Voss
Business · first published 2016

Never Split the Difference

by Chris Voss

★ Top 5 book of 2016 · #4 on Best Books of 2016

Former FBI hostage negotiator Chris Voss distills techniques from his career, from Kansas City streets to international kidnapping cases, into practical negotiation principles. He shows how they apply to work, buying a car, raises, rent and family life.

Best for: Professionals and everyday people who want to negotiate better at work and home

Never Split the Difference is #4 on BookWard's Best Books of 2016, out of 68 2016 books that cleared our data bar.

Add to my shelf, freeSee all Best Books of 2016

#4on Best Books of 2016
86BookWard year score
1,606Open Library readers
4.2 ★73 ratings
72reading it now

What Never Split the Difference is about

Chris Voss policed the streets of Kansas City, Missouri, before becoming the FBI's lead international kidnapping negotiator. Here he lays out what he learned there, along with the lessons he later taught to students in leading business schools. His argument is that good negotiation is less about compromise than about listening, understanding the other person's emotions, and persuading with care. He illustrates the ideas with high-stakes stories, from the dangerous streets of Haiti to a bank robbery in Brooklyn that went wrong.

Voss then turns these crisis skills toward ordinary life. The techniques have helped businesses, MBA students looking for better jobs, and even parents handling their children. Anyone who negotiates a salary, a deal or a family disagreement will find practical, confidently told advice.

Never Split the Difference on the Best Books of 2016

Never Split the Difference came out in 2016. Of the 68 books first published in 2016 that met BookWard's data bar, it ranks #4 on our Best Books of 2016 list.

Why it made the list: 1,606 readers have shelved it on Open Library; readers rate it 4.2 out of 5 (73 ratings); 72 are reading it right now. The list ranks each year’s books on how many readers have picked them up, how highly readers rate them, and how many are reading them right now.

Nearby on the 2016 list

See all Best Books of 2016 Best books by year

More years: Best Books of 2015 Best Books of 2017.

The numbers behind it

  • Readers: 1,446 want to read it, 72 are reading it now and 88 have read it, according to Open Library.
  • Ratings: 4.2 out of 5 from 73 Open Library ratings.
SignalThis book (0 to 100)Weight
Reach9055%
Reader love7625%
Being read right now9020%

Questions about Never Split the Difference

When was Never Split the Difference published?

Never Split the Difference by Chris Voss was first published in 2016.

Was Never Split the Difference one of the best books of 2016?

Never Split the Difference is #4 on BookWard's Best Books of 2016, out of 68 2016 books that cleared our data bar. 1,606 readers have shelved it on Open Library; readers rate it 4.2 out of 5 (73 ratings); 72 are reading it right now.

Why is Never Split the Difference on the Best Books of 2016 list?

1,606 readers have shelved it on Open Library; readers rate it 4.2 out of 5 (73 ratings); 72 are reading it right now.

More of the best books of 2016

See the full Best Books of 2016, the Top 100, or new books on Rising.

How we know

This page uses public data: Open Library reader counts and ratings, and Wikipedia page views for recent years. The description is paraphrased from real source text. Rankings reflect reading interest, not quality or sales, and can be affected by data gaps. Lists update monthly.

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